- Weekdays (Mon–Fri)09:00 – 18:00
- Saturday10:00 – 13:00
- SundayClosed
You can message us on our WhatsApp line at any time; your messages will be answered during business hours.
Frequently Asked Questions About Communication
What's the fastest way to get to Atasa?
The fastest way to reach us is via our WhatsApp line or by phone; you can also fill out the form on the right or send us an email. We strive to respond the same day during business hours on weekdays.
What are your business hours?
We’re open weekdays from 9:00 a.m. to 6:00 p.m. and Saturdays from 10:00 a.m. to 1:00 p.m.; we’re closed on Sundays. You can message us on WhatsApp at any time—we’ll respond during business hours.
Can I meet with you in person?
Yes. You can meet with us in person at our offices in Istanbul (Mecidiyeköy/Şişli), Baku, and Ashgabat. Depending on how busy we are, making an appointment in advance will help you avoid waiting.
What languages do you support?
We offer multilingual support, primarily in Turkish, Russian, Azerbaijani, and English.
How can I check the status of my application?
The consultant handling your case will keep you updated; you can also check the status by sending a message with the name of the applicant to our WhatsApp line.